Lithia Sucks

I have never hesitated to use my blog as a sounding board to point out when a business just sucks. Boise Goodlife recently experienced horrible customer service when buying a car at Lithia. From being treated rudely by the salesman, to taking 2 hours to complete paperwork, to having a car that was not detailed, to a missing key and owners manual to boot, it was a nightmare experience.

But here’s the one that bugs me the most: They told her that they don’t fill the gas tank on a used car that is at least 1/4 full. Is that not outrageous? It’s standard practice for major dealerships to fill the tank of any car purchased–from the high-end models to the ugly duckling on the lot. Stay away from these jerks.

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