I have never hesitated to use my blog as a sounding board to point out when a business just sucks. Boise Goodlife recently experienced horrible customer service when buying a car at Lithia. From being treated rudely by the salesman, to taking 2 hours to complete paperwork, to having a car that was not detailed, to a missing key and owners manual to boot, it was a nightmare experience.
But here’s the one that bugs me the most: They told her that they don’t fill the gas tank on a used car that is at least 1/4 full. Is that not outrageous? It’s standard practice for major dealerships to fill the tank of any car purchased–from the high-end models to the ugly duckling on the lot. Stay away from these jerks.
October 18, 2009 at 2:33 pm
I under stand where your at. I had a clutch put in my 1999 jeep wrangler in july 2009.the worst experience I ever had. I was in Twin Falls; Idaho I told the service Writer that I wanted the fly wheel turned when they put the clutch in . when I came to get it I. said you turned the fly wheel? He said the machanic said it didnt need it turned.I took it and it chattered I took it back and said i want the fly wheel turned. They said you want us to do it for free. I said no I already paid you for it now i want it done. The service manager took the jeep and called me at 3:00 pm an said the machine shop said that it was the niceist fly wheel they had seen and didnt want to turn it .The jeep had 130000 miles on it when it needed it first clutch .The old clutch had no chatter the new one does STAY AWAY FROM LITHIA MOTORS. What a bunch of bastarders.But they still got my money